A clear process matters when recovery cases are already emotionally and financially difficult. Here is how we approach them.
Fill out the intake form with details of what happened, the amount lost, the platforms involved, and any documents or screenshots you already have. This gives us the factual base for assessment.
Our team reviews the structure of the fraud, traces payment movement where possible, organizes evidence, and identifies the most realistic pressure points for recovery action.
Once the record is structured, we engage the right channels. That can include exchanges, banking pathways, authorities, legal partners, or platform-level escalation depending on the case.
Where funds are successfully recovered, they are returned with documented handling. Even where recovery is partial or complex, clients receive a clear explanation of status and next steps.
Tell us what happened, when it happened, and the sequence of events that led to the loss.
Statements, screenshots, emails, and chat logs often become the backbone of a workable recovery file.
If crypto is involved, wallet addresses and transaction hashes can materially improve tracing precision.
Initial assessment: 24–48h
Tracing and escalation planning: 3–10 business days
Intake and evidence review: 1–3 business days
Channel action planning: 1–2 weeks
Urgent action window: immediate to 72h
Documentation follow-through: ongoing
Submit your case details so the review desk can assess the evidence, payment path, and realistic next steps.
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